top of page

Τεχνική υποστήριξη

Έχετε προβλήματα με τα ένθετά σας; Πριν επικοινωνήσετε μαζί μας, ελέγξτε τα παρακάτω για κοινά προβλήματα και πώς να τα επιλύσετε.

Κοινά ζητήματα:

Tyre Wobble

Tyre Wobble/Warp/Hop/Kink/Deform can be due to a number of causes. Here we cover most of the causes and solutions, work through the list in order for the highest chance of success in resolving the issue. Please note, if the below doesn't solve the issue it is likely that the wobble is irreversible and you'll need to speak to your tyre retailer about a possible warranty. 

Bead Not Seated Correctly

  •  Tyres have a bead line a few mm above the bead that indicate correct seating. Check your bead line is a uniform distance from the rim all the way around the tyre, sometimes the difference between an incorrectly installed tyre and a correct one can be very minimal so take the time to carefully inspect the seating. We recommend identifying the max inflation markings on the tyre and ensuring the tyre is inflated to this pressure. (Note: Hookless rims have a limit that is usually lower than the tyre max inflation limit. Do not exceed this as you may incur spontaneous blow out). Leave the tyre for a while to allow it to seat over time, if you inspect the bead you may see the bead line slowly moving outward. It's possible you will need to deflate, manipulate the tyre to free it up and allow it to seat properly and reinflate, repeating the process a number of times. If you are sure the bead is 100% Seated move on to the next step. Sometimes, installing the bead with soap and water can lubricate the rubber and help it seat. 

Rim Not True/Has Buckle, Has a Hop

  • It's possible the wheel you have mounted the tyre too is subtly buckled and you have not noticed. If you have a truing stand you can check accurately. Alternatively you can use a tooth pick or zip tie to identify the wobble. Place it on the fork leg or seat stay so it is rigid and spin the wheel, watching for the small gap between the pick and rim changing. Assuming it's not buckled, move on to the next step.

Insert Twisted During Installation

  • Whilst we have very little evidence to suggest that Rimpact (or any other insert brand) Inserts cause tyre wobble directly, we concede that if the insert became twisted during installation, there is a chanced that it could inhibit the correct seating of the tyre causing the wobble. The density of the foam is such that it decreases slightly in volume when under the pressure of 20+ psi meaning it does not actively press on the tyre when the wheel is static. It is designed to engage the tyre once the tyre is moving and beginning to roll in the corners. Further to this the outward force that 40+ psi applies on the carcass of the tyre significantly outmatches the outward pressure the foam exerts on the sidewalls. Thus, if your wobble remains at this pressure, the likelihood is that the insert is not the item at fault. With the above said, it's still worth following these steps to ensure all bases are covered. First, deflate the tyre and begin rolling it back and forth to level the insert out. You should be able to feel the insert within the tyre and grab and manipulate it somewhat. Repeat the process around the tyre until you are sure it is fully level and straight and then reinflate. 

Bead Has Snapped/Stretched or Failed

  • A common issue we see with tyres is failed beads, particularly on Maxxis tyres. The cause of this is partially due to over zealousness during installation and the use of burly tyre levers, stretching the bead and causing failure however, often the two layers of rubber that make up the carcass are misaligned. As inserts significantly reduce the space available to fit the bead and carcass over the rim, often users resort to using levers prematurely rather than ensuring more care and attention is placed on following the step by step process. Skipping to the tyre lever stage and forcing the bead over the rim before the bead is ready can cause the bead to snap, stretch or kink. This is where it gets complicated. If you've reached this step and think you may have a failed bead, the only way to know for sure is to remove the insert and reinstall the tyre so see if a wobble remains. The insert may aggravate the wobble so pay attention to where the wobble is before removing the insert. If the wobble remains, unfortunately it is likely your bead has failed (or the carcass has failed as per the last step below), and you'll need to look at replacing the tyre. If you didn't use levers or put any undue force into the bead during installation, you could consider claiming a replacement under warranty. 

Tyre Has Been Incorrectly Manufactured

  • The final step of the process is to identify whether the carcass has loosened or has been laid up incorrectly causing a wobble. This can happen when the two layers of a dual ply tyre that are laid on top of each other are not aligned correctly. The causes tight spots and weak spots which in turn manifests as a wobble. This can happen at any point in a tyres life, not just from new. Assuming you've covered the above steps and the wobble remains, it is more than likely your tyre has failed (this is way more common that you'd think) and it's time to contact your retailer to see if it will be covered under warranty. Whilst all of our research, investigations and years of experience point us to the conclusion that inserts (from all the major brands we've tested) aren't the direct cause of tyre wobble, we concede that they play a roll in increasing the difficulty of fitting and thus lead users to force tyres beyond their capabilities. We do not believe that tyres should fail so easily as they are expected to perform under harsh conditions and extreme loads exceeding the typical forces applied during an installation.  

Φύσημα ελαστικού από τη στεφάνη

Εάν το ελαστικό σας έχει σκάσει από τη στεφάνη σας, είτε κατά την εγκατάσταση είτε κατά την οδήγηση, αυτές οι πληροφορίες θα σας βοηθήσουν.  

Έχετε ζάντες χωρίς άγκιστρο; Εάν δεν είστε σίγουροι για το ποια είναι αυτά, κάντε μια γρήγορη αναζήτηση στο Διαδίκτυο για να προσδιορίσετε  εάν οι συγκεκριμένες ζάντες σας είναι χωρίς άγκιστρο και τι σημαίνει αυτό. Εάν είναι, τότε θα θελήσετε να ανατρέξετε στις πληροφορίες του κατασκευαστή της ζάντας σχετικά με τις ελάχιστες και μέγιστες πιέσεις για τις οποίες η ζάντα αξιολογείται, καθώς συνήθως περιορίζονται στα 30 PSI ή χαμηλότερες. Αυτό μπορεί να είναι η αιτία του ελαστικού που φουσκώνει από τη ζάντα όταν φουσκώνει αρχικά, καθώς είναι κοινή πρακτική να τοποθετείτε ένα ελαστικό σε υψηλή πίεση. Θα μπορούσε επίσης να είναι η αιτία για τα χτυπήματα στο μονοπάτι, εάν τρέχετε υψηλότερες πιέσεις, χτυπώντας δυνατά τα μπερδέματα όταν  Το συνολικό βάρος του συστήματος για εσάς, το ποδήλατο και το κιτ σας υπερβαίνει τις δυνατότητες του Hookless design. Είναι επίσης σημαντικό να χρησιμοποιείτε ελαστικά συμβατά με Hookless με ζάντες Hookless, καθώς ορισμένοι κατασκευαστές ελαστικών απαγορεύουν ρητά τη χρήση τους με ζάντες Hookless.  

Ένας άλλος λόγος για εκρήξεις μπορεί να οφείλεται σε παλιά φθαρμένα ελαστικά. Πόσο χρονών είναι τα ελαστικά σας, πόσο χαλαρά είναι στη ζάντα, έχει συμβεί πολλές φορές το φύσημα ή είναι η πρώτη φορά; Όλοι αυτοί οι παράγοντες θα μπορούσαν να συμβάλουν σε εκρήξεις. Σκεφτείτε να ανανεώσετε το σετάρισμά σας καθώς τα πλήγματα είναι σημάδι ότι τα εξαρτήματα  μπορεί να είναι πέρα από τη ωφέλιμη ζωή τους.

Εάν κανένα από τα παραπάνω δεν είναι σχετικό και είχατε περισσότερες από μία εκρήξεις που υποδεικνύουν  δεν ήταν ένα μεμονωμένο περιστατικό, επικοινωνήστε.

bottom of page